Right of withdrawal

Right of withdrawal

Consumers have the following right of withdrawal:

Cancellation policy

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods.

To exercise your right of withdrawal, you have to

Millivital GmbH | At the sign 27 | D-55232 Alzey | Germany
Tel: +49 (0) 6731/496927 | Fax: +49 (0) 6731/49 69 26 | Email: dialog (at) millivital.de | Internet: www.millivital.de

Using a clear explanation (e.g. a letter sent by post, fax, email or phone), information about your decision to cancel this contract. You can use our sample cancellation form (see at the end of the page), which is not prescribed. If you make use of this option, we will immediately (e.g. by email) send you a confirmation of receipt of such a revocation.

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.

Revocation consequences:

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with you. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

The goods must be immediately and in any case within fourteen days from the day on which they inform us of the revocation of this contract

Millivital GmbH | At the sign 27 | D-55232 Alzey | Germany

be returned or handed over. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.

Exclusion of the right of withdrawal

The right of cancellation does not exist for contracts for delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.