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Right of withdrawal

Consumers have the following right of withdrawal:

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, the goods have taken possession.

In order to exercise your right of withdrawal, you have to

Millivital GmbH | At the signpost 27 | D-55232 Alzey | Germany
Tel: +49 (0) 6731/496927 | Fax: +49 (0) 6731/49 69 26 | E-Mail: dialogue (at) | Internet:

By means of a clear explanation (e.g., a letter, fax, e-mail or telephone letter, fax, e-mail or telephone), to revoke this contract. You can do our pattern withdrawal form(PdfUse, but that is not prescribed. If you make use of this possibility, we will immediately submit to you (e.g., by e-mail) a confirmation about the receipt of such a revocation.

To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiration of the cancellation period.

Revocation sequences:

If you revoke this contract, we have all the payments we received from you, including the delivery costs (except for the additional costs arising from it, that you choose a different type of delivery than the cheapest standard delivery we offered by us have), immediately and at the latest within fourteen days from the day, to which the notification of their revocation of this contract has been received by us. For this repayment, we use the same means of payment that they have used in the original transaction, unless we have expressly agreed otherwise with them. We can refuse the repayment until we have retained the goods or until they have provided proof that they have returned the goods, depending on which the earlier date is.

The goods must immediately and in any case at the latest fourteen days from the date on which they teach us about the revocation of this Treaty

Millivital GmbH | At the signpost 27 | D-55232 Alzey | Germany

be returned or handed over. The deadline is preserved if you send the goods before the deadline of fourteen days. They carry the costs of returning the goods. You have to pay for any loss of value of the goods only if this value loss is due to a handling of the goods to check the quality, properties and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not exist for contracts for the delivery of sealed goods, which are not suitable for reasons of health protection or hygiene to return if their seal has been removed after delivery.